Understand how HQBeds was a game-changer in the management of Green Haven Hostel.
Efficient management is essential for the success of any business. In this context, Green Haven Hostel, located on the coast of Ubatuba, faced its own challenges in seeking to improve its administration and maximize its revenue potential.
However, a significant turning point was about to occur when the hostel stumbled upon an innovative solution: HQBeds' all-in-one hospitality platform.
According to Vinícius Fiore, one of the creators of Green Haven Hostel, HQBeds was a "game changer" in the way they manage their business.
Below, you can understand the main challenges faced at Green Haven, learn about the solution implemented by HQBeds, and the key results achieved over time. Read on!
367%
an increase in revenue when comparing the first and last year with HQBeds
50%
an increase in revenue when comparing the first and last year with HQBeds
Brothers and partners of the Green Haven Hostel.
What were the main problems faced in managing the Green Haven Hostel?
Green Haven Hostel, one of the most awarded hostels in Brazil, was initially managed in an amateurish way and faced difficulties in managing and controlling reservations, even after receiving recognition for its services.
The team was using outdated methods, such as Google Calendar, to manage its operations. "When we won our first Hostelworld awards, as the best hostel in Latin America (2015), we were still using Google Calendar to manage the beds," says Vinícius.
This limited approach not only hindered the efficient management of the hostel, but also represented an obstacle to growth and maximizing revenue potential.
Which HQBeds solutions have been implemented?
The turning point for Green Haven Hostel began when Vinícius Fiore discovered HQBeds during a hostel event. Recognizing the platform's potential to transform management, the team decided to adopt HQBeds as their Property Management System (PMS).
“I arrived at the event, exchanged a lot of ideas, and saw what people were doing and what was working. By better understanding the functionalities, I realized that I could completely change the management of the hostel,” explains the hostel owner.
Green Haven Hostel Ubatuba
By using HQBeds' PMS and Channel Manager, all bookings were centralized on one platform, providing a clear and quick overview of operations. In addition, the product sales functionality was used to manage hostel parties, which are also an important source of revenue.
Improved occupancy rate and revenue: check out the results achieved with HQBeds.
The integration of HQBeds revolutionized the management of Green Haven Hostel. Data-driven decisions replaced intuitive approaches, resulting in a significant improvement in occupancy rates and revenue.
The use of HQBeds' point-of-sale (POS) system to record guest consumption allowed for rigorous control of supplies, as well as providing insights into customer behavior.
"Nowadays, decisions are much easier to make; we no longer rely on guesswork like we used to. Decisions become more concrete, and the results are reflected in occupancy and revenue," Vinícius rejoices.
Event sales account for 50% of revenue. All management is done using HQBeds' Point of Sale tool.
In addition to managing accommodations, which include shared rooms, private rooms, and even tents, Green Haven also uses a product sales platform to manage the numerous parties that have made the hostel famous, considered the most party-oriented in Ubatuba.
The activity generated by the events, which can bring together up to 250 people on some of the main dates of the year, is so important that it already accounts for 50% of the business's revenue. "Everything is managed with HQBeds' POS system," Vinícius points out.
The marketing team uses the data available on the platform to create targeted strategies, resulting in increased hostel performance. The ongoing partnership with HQBeds has highlighted not only the effectiveness of the solution but also the excellent customer support offered by the company.
Simplify your hostel management with HQBeds!
At HQBeds, our mission is to empower hoteliers worldwide by providing the best technology to manage one or multiple hospitality businesses.
With our all-in-one hospitality platform, we aim to simplify and optimize the operations of hostels, hotels, guesthouses, or vacation rentals, enabling our clients to reach their full potential.
Try us free for 15 days and discover how we can help boost your hosting business.
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